Terms of service

Privacy Policy

This Privacy Policy explains how ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website.


Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
In this Privacy Policy, "Personal Information" means any information that can uniquely identify an individual. See the list below for more details on what personal information we collect and why.


Device Information

Examples of Personal Information Collected:
Web browser version, IP address, time zone, cookie information, sites or products viewed, search terms, and how you interact with the Site.

Purpose of Collection:
To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

Source of Collection:
Collected automatically when you access our Site using cookies, log files, web beacons, tags, pixels [add any other tracking technologies used].

Disclosure for Business Purpose:
Shared with our processor Shopify [add any additional vendors with whom you share this information].


Order Information

Examples of Personal Information Collected:
Name, billing address, shipping address, payment information, email address, and phone number.

Purpose of Collection:
To provide products or services to you, to fulfill our contract, to process your payment information, arrange for shipping, provide invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and, in accordance with your preferences, provide you with information or advertising relating to our products or services.

Source of Collection:
Collected from you directly.

Disclosure for Business Purpose:
Shared with our processor Shopify [add any additional vendors, such as sales channels, payment gateways, shipping providers, and fulfillment apps].


Sharing Your Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information, or to otherwise protect our rights.

[Insert information about any additional third-party service providers here.]


Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

We use your Personal Information to deliver our services to you, which includes: offering products for sale, processing payments, fulfilling your order, and keeping you updated on new products, services, and offers.


Cookies

A cookie is a small amount of information that’s downloaded to your device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another.

Cookies also provide information on how people use the website, such as whether it’s their first time visiting or if they are frequent visitors.

We use the following cookies to enhance your experience on our Site and provide our services.

The length of time a cookie remains on your device depends on whether it is a “session” or “persistent” cookie. Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and 2 years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please note that removing or blocking cookies can negatively impact your user experience, and parts of our website may no longer be fully accessible.

Most browsers accept cookies automatically, but you can choose to accept or reject cookies through your browser controls, typically found in the “Tools” or “Preferences” menu. For more information about modifying your browser settings or how to block, manage, or filter cookies, visit www.allaboutcookies.org.

Additionally, blocking cookies may not entirely prevent how we share information with third parties such as advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.


Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.


Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.


Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via email at:
customerservice@skinnoshop.com

Nasr City, Cairo
Last updated: May 17, 2025